Privacy Policy
Welcome to Wahat Laundry. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (wahatlaundry.com).
By using our website, you agree to the collection and use of your personal data in accordance with this policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, phone number, email address, and delivery address when you place an order.
- Payment Information: Processed securely through third-party payment gateways like Paytm, Razorpay, Stripe, or PayPal (we do not store your payment details).
- Cookies and Tracking Data: We use Google Analytics and Facebook Pixel to improve our services.
- Communication Data: Information from emails, forms, or customer service interactions.
2. How We Use Your Data
We use your personal data to:
- Process and deliver your laundry services.
- Provide customer support.
- Improve our website and services.
- Send updates, promotions, or notifications (if you opt-in).
- Ensure secure transactions via payment gateways.
3. Data Sharing and Disclosure
We do not sell or rent your data. However, we may share your data with:
- Payment Processors: Paytm, Razorpay, Stripe, or PayPal for secure transactions.
- Legal Authorities: If required by UAE law for compliance or fraud prevention.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. The types of cookies we use include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Used by Google Analytics to track website performance.
- Advertising Cookies: Used by Facebook Pixel to provide relevant ads.
Managing Cookies: You can disable cookies through your browser settings.
5. Data Retention
We retain your data only as long as necessary for legal and operational purposes. Once data is no longer required, we securely delete it.
6. Your Rights Under UAE PDPL
As per UAE Personal Data Protection Law (PDPL), you have the right to:
✔️ Access and review your personal data.
✔️ Request corrections to inaccurate data.
✔️ Request deletion of your data (except for legal obligations).
✔️ Withdraw consent for marketing communications.
To exercise these rights, contact us at laundrywahat@gmail.com.
7. Security of Your Data
We implement industry-standard security measures to protect your data. However, no online platform can guarantee 100% security.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you via email or a notice on our website.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: laundrywahat@gmail.com
📍 Address: dubai, Shaik Maryam building, aibarsha south – arjan
📞 Phone: 971547325679